Welcome to the Customer Service page of heuu.in, owned and managed by heuu.in, your trusted source for premium gold coins and bars. Our commitment to excellence doesn’t stop at our products; we strive to provide you with unparalleled support and services. Below, you’ll find all the information you need to ensure a seamless shopping experience.

Contact Us

  • Email: For any inquiries, please reach out to us at support@heuu.in.We aim to respond to all emails within 24 hours.
  • Phone: Prefer to speak to someone? Call us at +91 8237372294 between 10:00 AM and 7:30 PM (GMT+5:30), Monday to Friday.
  • Live Chat: For instant support, use our Live Chat feature on our website during business hours.

Frequently Asked Questions (FAQs)

Find quick answers to common questions about order processing, shipping, returns, and product care on our FAQs page.

Order Status

Track the status of your order anytime by logging into your account on our website. You’ll need your order number and the email address used at checkout.

Returns & Exchanges

Your satisfaction is our priority. If you’re not entirely happy with your purchase, please visit our Returns & Exchanges page for detailed instructions on how to return your product within 30 days for a refund or exchange.

Product Care

To keep your gold coins and bars in pristine condition, refer to our Product Care section for tips and recommendations.

Secure Shopping

We guarantees that your shopping experience is safe. Our website is secured with the latest SSL encryption technology to protect your personal and payment information.

Feedback

We value your feedback! If you have suggestions or comments about our products or services, please let us know. Your input helps us to continuously improve.

Why Choose heuu.in ?

  • Authenticity Guaranteed: All our gold coins and bars are certified for their purity and weight.
  • Expert Support: Our knowledgeable team is here to assist you with any queries.
  • Secure Investment: We provide secure packaging and fully insured shipping for peace of mind.

Thank you for choosing heuu.in. We’re dedicated to providing you with the best possible service and ensuring your satisfaction with every purchase.